Designers
today is not the lecture, and it is common to discuss and exchange experience.
designer What is it? Designer is to combine art and business people. The designer must have a mature quality artists, engineers, rigor, travelers rich experiences and life experience, the operator's business philosophy, financial experts, cost-conscious. From another perspective, the designer of a design work expertise, life experience, culture and art conservation, ethics and other aspects of the quality of the comprehensive embodiment. The basis of these conditions do not, any work can only be a simple imitation of mediocrity. Germany is not a character of high arts designer, his work would not have a high level.
that our combination of design and business are better understood, because through the understanding of the wishes of our customers, combined with the characteristics of the cabinet and the company's standards, design a customer satisfaction program. Then converted to a commodity, sold to customers, to customers practical and aesthetic needs. Companies earned profits, individuals have also been paid accordingly. It is art, is one of our design drawings for each should be a work of art, each design is a process of artistic creation. Condensation of the designer's efforts. We want to be a designer must have the following basic qualities:
1. have a good moral training, personal charm, nuanced work attitude and professionalism, have extensive knowledge and experience, have strong professional knowledge and professional skills, strong communication ability, coordination, and higher sales skills.
we sell is divided into three levels. 1. Only his own company or their own personal interests, the consumer does not consider customer orientation, we do not consider what should be done for the customer. Tried to sell high-end products to customers, talking about the advantages of high-end configuration, do not deserve to talk about the harm high-end accessories. There's the price fraud, intentional multi-operator money. This is the lowest grade and the most offensive customer sales. Serious, can also cause conflicts with customers.
case: There is a customer first exhibition in our C read cabinets, our development staff detailed description of the strength of our factory, cabinet material,UGG boots, style, price and more. But customers do the next day to pay our deposit Hall D, will be the cabinet. When I asked why not be the first to the C hall cabinet, the customer admitted: C exhibition hall cabinet members despite the very clear knowledge, but give me the feeling that he wanted me to buy high-end, so that I spend more money. Exhibition Hall D, for each member makes me feel this way. 2. Know how to disguise themselves, rhetoric, performance in the minor details have customer care, sales facilities on key issues in the trap, lured customers into submission, access to the interests of selfish, hi. This sales level is more common. Usually start to get the trust of customers, but not long. Time will be allocated to his hypocrisy. Sales would, of course there will be crisis. 3. Superior sales levels. That pay attention to sales skills, but also an accurate presentation of different grades of products, our strengths and weaknesses. We use the customer's cabinet as his cabinet to deal with, in terms of functionality, aesthetics, price and other aspects of a customer perspective to consider, naturally you will be revealed through words and deeds, we can make the customer feel will win from the heart of your customer's trust and respect. Case: Customers do bathroom cabinet, for fear of the bathroom wet, generally considered to do paint door, but the paint door expensive, not sure. When customers seek our advice, we want to fire accurately customer complaints board, melamine board has edge, the surface is also moisture-proof and cheaper to do bathroom cabinets have no problem. Think of it, even if the door is the paint, the cabinet is melamine, the cabinet does not wet the line ah. We treat clients, customers do not trust us.
designers doing for years, many clients also, and we became friends. Despite the security cabinet finished after further contact with each other without the General Assembly, but they will remember you in a few years. They will use word of mouth to praise you, to praise at home and open to the cabinet factory. They also want to take the initiative to the cabinet of close friends and relatives to us. To keep returning home and opening is relatively high, with a customer after another set of orders 3,4 minority cabinet. They named to the designer, the division works to be installed, has fully convinced us. This is really the result for the customer. Reach this state can be called sales.
communication signed the order even though a lot of clients, and my heart is not practical, because they do not understand the cabinet industry, do not understand the plate, do not understand the parts, do not understand the man-made stone, do not understand the various manufacturers, see the dazzling array of building the city, a wide range of cabinets, the price from several hundred dollars to several thousand dollars on a million is really confusing. Their consumption behavior in the cabinet on the most irrational. Some building materials city turn turn tired, almost on the set, and some recommended listening to others, some set according to their own financial resources. They doubt their own judgments, many of them there from the designers for more information to confirm their choice. This has been our second sales. Secondary sales, we do not have the details of our technology, do not have details of how environmentally friendly materials,UGG boots cheap, do not introduce how thoughtful after-sales, content development staff that has been introduced. Clients often ask the question is this plant will not use fake materials, right? How many employees in this factory? Demonstrate the strength and integrity of our concerns. I generally answer is simple: We have four factory, cabinet factory, paint factory, doors plant, quartz stone factory, we have been operating for a decade, with the false material is not already down? You can go online to check on our evaluation is good. Can also praise the boss's character, how to care workers. And sales of these seemingly unrelated, in fact, a very good effect. The boss character, able to deceive customers? The plant can not credit the franchise? Customer base to dispel such concerns. To seize the time and customers chat with customers closer distance. What chat to find common ground with the customer, and praise each other. The other is a Northeast accent, ask him where people of Harbin. Harbin, a good place, I have. Sun Island, Flood Control Monument. He praised his home of natural pleasure. If the person is your hometown, it is easy to shorten the distance of the. A common interest with our customers, but also shorten the distance. When you are fortunate enough to learn each other's professional art teacher, painted canvas, and you want to show the interest of Western painting, you can ask some questions easier to answer a small advice. Closing the distance. Shared experiences, such as the common plug in Shanxi over teams that have been a soldier comrades. Of course, this requires the accumulation of experience and knowledge. In fact, many customers are impressed by a designer's life experience and philosophy of life, then give him the confidence to kitchen design. Can not find a subject, direct compliment each other, the young foreigners to Beijing to the development of strong buy, simple. Can praise his decoration materials, such as ceramic tile, decoration style, and praise is important. There is an alternative, you can ask for you to do little things, draw closer. For example, the customer is a dermatologist, just you have neurodermatitis. To seek He, as you read the disease, he also put you as one of their kind. Teachers become friends, but, the customer to be careful you eat, especially fraternizing with your customers to be careful. We have learned a designer. table request to send him on a decorative plate, together more than four dollars, designers to difficult. what circumstances can eat meals, take the goods. principle is the point to catch up with rice, and not just a person you do not trouble eat rice. home and open to the principle that let designers an invitation to dinner, gifts., summer, customers give you a bottle of water, normal, best not to other, not only advantages, do no harm . collected so that customers look down.
architect also good at coordinating several aspects of the relationship.
1 and show the relationship between members. Because you can timely and comprehensive grasp of customer information. Customer information, including: customer gender, age, personality, economic conditions, consumer trends (including the requirement: Cabinet grade, style, color and prices), a line several people, who call the shots and so on. You can also understand the exhibition promises to customers, so that idea in mind, better, and customer communication.
Case: Xishanfenglin a client, the designer did not grasp the customer information in advance, the customer asked to do paint the kitchen cabinets, cupboards and has space to do, to do a lot of designers are also very happy. But the next day for a quotation, beyond the budget of fifty percent customer, the customer return the form.
2 and plant relationships. Customers have special requirements, not the normal process within the workshop, the workshop in advance and in consultation promised customers do not do an explanation to the customer. Drawings can not be said clearly, and must explain clearly face to face workshop in order to avoid misunderstanding.
3 and installation work relationship. The final cabinet installation is a key part of sales is very important. Mature workers can install the cabinets of our icing on the cake, there is no union to make the installation experience to do a lot of work ahead of us destroyed. Some designers unreasonable, but also need to install the work-site treatment, the miraculous. Let the installers know the importance of their work to raise awareness of service and installation skills. If the designers have the time, it is best to install on-site often to help install the work to fight along the way, do some work within its capacity. And installation work can not only enhance the feelings, you can also understand the production process and the cabinet installer, to make our design more perfect.
4. Relationship with the renovation team
cabinet designers and decoration of the Task Force are mutually complementary. The quality of their early work is essential for the designer. Team consultation and renovation to the water, electricity reform program, to respect their views. Team decoration transformation to give a water map, and get them signed to prevent the problem no case to be investigated. Some renovation team tiling, the walls are not attached to the corner at right angles to trouble the designer cabinets, also affected the overall effectiveness of the cabinet, therefore, prior to specially emphasize this point. Thus, most of the decoration team will note attached at right angles as possible. If the tiles stick properly, but does not affect the installation of cabinets, carrying customers to tell the renovation team. Trouble. If the impact of installing cabinets to gently point out that a number of customer psychology. To avoid the responsibility of the installation can not tell.
2 to have a certain aesthetic cultivation, interior design aesthetic ability, in particular, to have some knowledge to know the color of the color formation and color properties., what color is a color which color is no color, they are in the cupboard How to Use Design; color harmony of the basic types and methods, how to express cool colors, how to express warm, how to express the pure tone, how to express voiced tone, how to tune the expression of light, but also how to express shadows; to know the color is a psychological effects, can produce the physical and psychological reactions. Such as red, is a warm, impulsive, vibrant colors, a powerful, fear, fiery, majestic, revolution, celebration, danger, prohibited and other means. Because age, geographic, ethnic, historical, religious, cultural background, class differences in political beliefs, etc., of color preferences, understanding there are very different. Feudal China has a strict limit on the color, yellow is the emperor's special color, only black people, white, gray clothes. To the Tang Dynasty Nine officials from one product to each have their own color of clothing must not be mixed. Roman emperors in the color is purple, yellow, Christian taboo on the pagans ordered to wear yellow clothes, in addition to a Taixing. Islam,Bailey UGG boots, as the yellow color of death. We have to different nationalities, different religious beliefs custom design cabinets to understand their likes and dislikes of color. Second, to have some knowledge of optics to understand the relationship between light and color. Know that the main light source and the role of auxiliary light and set rules. Know the kitchen to use low color temperature light source, can not use the high color temperature light sources.
also understand a bit about the composition and three-dimensional graphic form of knowledge, but also knows a bit of consumer psychology, psychology of customers to be able to figure out to make secondary sales. Do not self-righteous, we must respect customer choice. Do not understand these basic knowledge, you do not know how to use color, the customer recognized a good idea you can not Chaoyang Park for example _ -----
according to their own customers do not mind the color, even the most indecisive customers and do not rashly recommended colors. Asked him to test the tendency of warm colors, cool colors, and then recommended in the approved colors, but also from his style of decoration, color, color waist ceiling tiles trying to recommend, but also to guess the color from the other clothing.
customers mind, the customer money on parts
3 designers should be aware. know the cabinet material; accessories, including smoke basin, microwave ovens, disinfection cabinets, oven, dishwasher, refrigerator, small cabinet Po, electric water heaters, such as different manufacturers of different specifications, model, size, price. but also understand the renovation process, decoration materials, ceiling, tile, understand a little electrical knowledge, know that water, electricity, gas transformation of knowledge. I hope you can look to the workshop to a close look at the cabinet of the production process, the cabinet structure. Special cabinet approach, design or just learning to do the design time is not long, the best designers to follow the old practice several times. To see if they how to measure to deal with various situations.
will CAD.KE Software
our designers work processes telephone orders, orders to the show when members understand the customer's basic information. such as the customer's purchase intention, economic strength, including the customer's character, development of staff is not necessarily see a hundred percent accurate, but your mind a little bit at the end, the best time to stay more in the exhibition, both to help sales, there could be direct contact with customers,
orders as soon as possible after contact with the client to determine the time of the initial test to verify the customer's address. advanced to the scene for a quarter of an hour, if late, call in advance to inform, to apologize. customers are late do not bother, delay the next customer first notice. Day about a few customers have room to be full of energy between the arrangements, very clean, the language of civilization and politely. If you dress too casual lack of respect not only for the customers, but also allow customers to think of the arbitrariness of your design, doubt the quality of design.
carefully measured, careful records of each data, the client several thousand dollars, the million investment, not the effect. Large living as a small living. May be lost repeat business. Not ----
three days after the initial test to the map. email, fax to call this. offer to have room, this may actually be more.
two weeks to call tracing. chart for detail, able to understand. to be considered beautiful and practical,UGGs, workshop and easy to do, good workers and security, there must be room for consideration. whether Ann had an aisle, design large wardrobe, Ann is not on.
hood of the side cabinet door and windows wide open plane can see no problem, not stereo.
retest to determine the variables, adjustment programs. and then sign a contract, the special requirements of writing the map
accounts, seriously, no more considered, more time to push. Apologize
how to deal with mistakes, correct site, no redo, no excuses
no way for individual customers, any luck,
Accountants is the dominant ideology
1 to make large profits for the company limits
2 cabinet design practical, beautiful and make great savings limit for the appearance and use of customer relationship
3 cabinet production design is simple, easy to install
mind of the customer, to understand customer psychology, to meet customers. Can be purchased through the development of staff understanding of customer orientation, planning to spend much money, like the style, color. You can talk to the customer side of the understanding. Some tell you that I have no money to save money, to save money can not be rough design, the provincial cabinet of smoke, side effect of plaque and other details of the eleven informed. Because, so that customers spend a penny to be worth the money. Less money, the most fault-finding. Chargeback,
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